DYONEXTV PLAYER
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HELP AND CONTACT

We help you get started.

Installation, activation and questions about DYONEX.

Why does my playlist fail to connect?

One possible cause is that the phone keyboard or browser changes http:// to https:// when copying or entering the address. Paste the exact link from your authorised provider and check its stated protocol (http:// or https://), port, username and password. Do not change the protocol yourself or add spaces. If it still fails, check the playlist validity and your connection, then contact your provider.

Does DYONEX include channels or films?

The licence activates the player. Add your own M3U playlist or authorised Xtream source.

Which version should I install?

Android TV / Google TV: Android 8.0 or later. Older Amazon Fire TV with Fire OS 5: Fire TV Legacy edition. Android phones and tablets: touch version, Android 8.0 or later. Downloads labels each edition.

How do I activate a direct licence?

Open DYONEX, copy the DXN installation code and visit Activate licence. Choose Stripe or PayPal. For Google Play purchases use Restore purchase in the app.

How do I report an issue?

Email support with your device model, DYONEX version and steps to reproduce the problem. Do not include playlist passwords or full card details.

DYONEX GUIDES

Install the app and connect your playlist, step by step.

01

DYONEX for older Fire TV: Fire OS 5 and Android 5.1

Install the DYONEX IPTV player on older Amazon Fire TV with Fire OS 5 / Android 5.1. Enter dyonex.app/fire in Downloader; no phone download is needed.

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02

How to install DYONEX with Downloader on Android TV and Google TV

Install DYONEX directly on an Android 8.0+ TV: enter dyonex.app/apk in Downloader. No prior APK download on a phone or PC is needed.

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03

How to load an M3U or Xtream playlist in DYONEX with QR

Add your M3U or Xtream playlist to DYONEX from your phone using QR. Keep the exact http or https protocol, check the details and test playback.

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